Oakland India - Return, Refund, Cancellation Policy::

Return,Refund and Cancel Policy

Return and Refund

We have a return policy for DAMAGED or DIFFERENT VARIANT products. If customer receives a damaged item or a wrong size variant or color variant, user is eligible for return. Customer can return the product within 7 days ofreceiving the product. Return request after 7 days will not be accepted and Return product should meeth the below conditions

They must be in original condition
For clothing, it should be unwashed and unworn
In the original packaging
Free gifts or promotional items are not returnable.

Due to COVID restrictions , we temporarily stopped Refunding Process. User can raise return request within 7 days of the product

Product Cancellation

We process the order after 7 hours of order confirmation ,to give user the opportunity to cancel the order in case he/she change his mind. After we process the order , it is not possible to cancel it. But customer has a chance to send us mail/call us to check the possibility of cancellation. We don't guarantee the cancellation after the waiting period, but we will try todo the same.